Data Deletion
You can ask Grad Pro Studios to delete the personal information we hold about you. This applies to accounts created with a username and password, and to accounts created or connected with Google or Facebook.
How to request deletion
- Send an email to admin@gradprostudios.com with the subject "Data deletion request".
- Include your username, the email address you registered with, and your full name, so we can find your record.
- Send it from the email address on your account. If you cannot, we may ask you a few questions to confirm it is you.
What we delete
Within 30 days of confirming your request, we will delete:
- Your account, including your username, email, and login details.
- Your student details, such as name, school, course, and contact number.
- Your package selections and appointment records.
- Any Google or Facebook connection linked to your account.
We will email you once it is done. We may keep limited records only where the law requires us to.
Remove Google or Facebook access yourself
You can also cut off the connection on your own, without waiting for us:
- In the portal, go to your dashboard, open Connected accounts, and select Disconnect next to Google or Facebook.
- Google: open myaccount.google.com/permissions and remove Grad Pro Studios.
- Facebook: open Settings, then Apps and Websites, and remove the app you signed in with.
Disconnecting stops the sign-in link but does not delete your student record. To delete the record, send a deletion request as described above.
Questions
Email admin@gradprostudios.com. You can also read our Privacy Policy.